Order Status

Has my order shipped?

 Click My Account or My Orders link in the drop down menu labelled Hello *username* at the top left hand side of our site to check your orders status.

 

How do I change quantities or cancel an item in my order?

 Click My Account or My Orders link in the drop down menu labelled Hello *username*  at the top left hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

 

How do I track my order?

 Click the My Account or My Orders link in the drop down menu labelled Hello *username* at the top left hand side of our site to track your order.

My order never arrived.

 Click the My Account or My Orders link in the drop down menu labelled Hello *username* at the top left hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

An item is missing from my shipment.

 Click the My Account or My Orders link in the drop down menu labelled Hello *username* at the top left hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

My product is missing parts.

 Click the My Account or My Orders link in the drop down menu labelled Hello *username* at the top left hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

When will my backorder arrive?

 Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

The beginning

Our Story

Born from the fusion of science and creativity, Marigold Charms offers a devine collection of skincare, candles and gifts; affordable luxury with the desire to make a difference, for your skin and for our planet.

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Luxury Shower Gift Set

Our Products

Discover the divine collection of skincare, candles, and gifts from Marigold Charms - where luxury meets sustainability for a better planet and healthier skin.

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Our Values

Providing natural, organic, wellbeing products sourced ethically with sustainable ingredients. No animal testing. Eco-friendly packaging. Zero waste.

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